Formazione Archivi - STUDIO RAMENGHI - PSICOLOGIA DELLA COMUNICAZIONE

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Formazione

Tecniche e psicologia di vendita

La comunicazione efficace

La negoziazione efficace

L’arte di ascoltare – leggere tra le righe della comunicazione

La gestione delle risorse umane

La gestione del tempo

Public speaking – l’arte di parlare in pubblico

L’assertività

La selezione del personale

La gestione del servizio e dell’accoglimento

La gestione dello stress

Il pensiero positivo

Team working – lavorare in gruppo

La comunicazione scritta

L’analisi transazionale nella vendita

L’arte di ascoltare – l’ascolto non verbale

La gestione del gruppo e dell’aula

Team building, creare gruppi vincenti